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DISTRIBUTION HUB · KNOWLEDGE CENTER

Digital product fulfilment

The process of delivering a purchased digital entitlement, redeemable code or direct account credit.

The fulfilment path depends on the SKU. Codes must be issued and made available to the buyer securely; direct credits require valid recipient information and authoritative completion. A successful wallet debit alone does not prove that a supplier order was completed.

Key facts

  • Code and direct-top-up fulfilment are different
  • Delivery status must be confirmed
  • Do not expose codes in public logs

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