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Redemption status

A record indicating whether an eligible voucher or code has been redeemed, or whether its status is unknown.

Redemption status should not be confused with supplier delivery status. A fulfilment order may be completed because a code was issued, while the code has not been redeemed. Only supported checkers can determine additional redemption information, and they may not cover every title or voucher family.

Key facts

  • Order completion and code redemption are distinct
  • Not all vouchers support redemption tracking
  • Redemption timestamps require authoritative evidence

Related terms